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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeanette “Netty” Kennel

Jeanette “Netty” Kennel

April 22, 2026

5  out of  5
rating by Jeanette “Netty” Kennel
"If you If you all aren’t using This State Farm, then you are not getting the best service. The ladies in the office will go up and beyond for you, they are friendly. They will help you out with any question and get back with you the same day. It’s amazing to go in and see these smiling"
We responded:
"I am so spoiled with my team Netty. Thank you so much for being here with us."
Profile photo of Wendy Hammond

Wendy Hammond

April 21, 2026

5  out of  5
rating by Wendy Hammond
"I love my agent! Tracy Chapman is very responsive to my needs, questions or concerns whenever I call. She is a keeper."
We responded:
"Thank you Wendy. Tracy is amazing and having great clients like yourself helps a lot and we appreciate you. Thanks for the review."
Profile photo of R Hulse

R Hulse

April 14, 2026

5  out of  5
rating by R Hulse
"They always have my back. They are true all true neighbors. Its not s slogan with them"
We responded:
"Russell you are amazing. We love having loyal and awesome clients like you. The true neighbor's thing does go both ways. You are always helping us out."
Profile photo of Steven Mutsaers

Steven Mutsaers

April 14, 2026

5  out of  5
rating by Steven Mutsaers
"Exceptional service! Payton called me after hours to advise about possible policy lapsing if payment wasn’t made. The level of service and kindness throughout the entire office is really unprecedented. Thank you again-"
We responded:
"Hi Steve, Payton is always going above and beyond. Grateful for you and we will strive to never fall short."
Profile photo of Amanda Lycan

Amanda Lycan

April 14, 2026

5  out of  5
rating by Amanda Lycan
"This office is amazing! The staff is incredible! I have called with so many changes and they are always so quick to help. Tracy is so fantastic, she is so sweet and took care of my every concern!"
We responded:
"Amanda thank you for the review. Having great clients is awesome and we appreciate you and being able to help."
Profile photo of Daxton Byington

Daxton Byington

April 8, 2026

5  out of  5
rating by Daxton Byington
"I had an excellent experience working with Dallin Howard as my insurance agent. He was incredibly knowledgeable, patient, and took the time to explain all of my options in a way that actually made sense. I never felt pressured—just supported in finding the best coverage for my needs. Dallin was quick to respond, easy to communicate with, and genuinely cared about making sure I felt confident in my decisions. It’s clear he values his clients and goes above and beyond to provide great service. I highly recommend Dallin to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Dax, Thank you for the review. Dallyn is awesome and glad he took good care of you."
Profile photo of Jesse Howard

Jesse Howard

April 7, 2026

5  out of  5
rating by Jesse Howard
"These guys have been super easy to work with, and have provided excellent customer service!"
We responded:
"Thank you Jesse, Dallyn is doing amazing."
Profile photo of Rylan Howard

Rylan Howard

March 28, 2026

5  out of  5
rating by Rylan Howard
"Morgan has been so wonderful to deal with! She was very understanding of constraints I had on my end. She continued to follow up with me to get me the service I needed! Also I'm getting more coverage for significantly less cost than my last insurance company!"
We responded:
"Thank you Rylan. So glad it saved you money and Morgan is awesome. Thank you for the review and we will strive to always make sure you are taken care of."
Profile photo of Heather Lea Christiansen

Heather Lea Christiansen

January 21, 2026

5  out of  5
rating by Heather Lea Christiansen
"Bobby Romander's office is outstanding! He provides insurance for All West Law Group, PLLC. Mr. Romander's staff are easy to get ahold of, kind, and courteous. The best!!"
Profile photo of Austin Ward

Austin Ward

January 20, 2026

1  out of  5
rating by Austin Ward
"His Rep Dallyn Howard was very unprofessional, and created me a state farm account without my consent, and left my quote and information out in the public at my apt complex."
Profile photo of Joseph Martinez

Joseph Martinez

December 28, 2025

5  out of  5
rating by Joseph Martinez
"Didn't end up going with them but they were all nice and vary professional."
Profile photo of Cristina Rodriguez

Cristina Rodriguez

October 17, 2025

5  out of  5
rating by Cristina Rodriguez
"Muy bueno me a ĺudo a bajar mi aseguranza mucho"
Profile photo of Margaret Murdock

Margaret Murdock

September 9, 2025

5  out of  5
rating by Margaret Murdock
"I worked with Luke and he was great! He is nice and friendly, but more importantly, was always willing to answer any questions I had during the process. We are happy with how much money we saved by switching to them. Thanks for all the help!"
Profile photo of Emily Tuttle

Emily Tuttle

August 19, 2025

5  out of  5
rating by Emily Tuttle
"Saved me money and consolidated my insurance to one company. Thanks Luke, Bobby, and the rest of the State Farm Team!"
We responded:
"Emily, Thank you for the review and we look so forward to having you here in our office."
Profile photo of Dee Hooper

Dee Hooper

July 31, 2025

5  out of  5
rating by Dee Hooper
"Go see Bobby Romander and save lots of money! We switched all our policies to State Farm and saved so much money and got more coverage! His office staff is amazing and really can answer all your questions!"
Profile photo of Jodene Trimble

Jodene Trimble

July 31, 2025

5  out of  5
rating by Jodene Trimble
"Bobby Romander’s office is always so helpful! Their staff is AMAZING! Bobby and his team are there if you need them. I would highly recommend them."
Profile photo of Miri García

Miri García

July 30, 2025

5  out of  5
rating by Miri García
"Dalin es muy bueno te ayuda en todas tus dudas ami me ayudo mucho con mi segura de carro y esto fue genial"
We responded:
"Thank you Miri. Dallyn has been such a great addition to our team and gratefully he helped you out. Thank you for your review."
Profile photo of Jamie Woodhouse

Jamie Woodhouse

July 24, 2025

5  out of  5
rating by Jamie Woodhouse
"We love working with Bobby and his team! They saved us so much money on both our home and auto policies! I wish we would have switched our policies to State Farm sooner. Talk to them, you won't be disappointed."
We responded:
"Jamie, Thank you a ton. I know you worked with Dallyn and he is amazing. Looking forward to having you in our office and excited for you to have a new daughter in law"
Profile photo of Genika Allison

Genika Allison

June 19, 2025

5  out of  5
rating by Genika Allison
"Dallyn Howard saved my life today! He was doing his job and ended up killing an extra terrestrial being in my kitchen. Thank you, Dallyn. This is why I have insurance through State Farm. Cause like a good neighbor, State Farm is there!"
We responded:
"Genika, I am so glad Dallyn was able to help you out. He is a great young man and glad he was able to be there. Thank you for the review. Bobby"
Profile photo of Sheryl Morton Saye

Sheryl Morton Saye

October 18, 2024

5  out of  5
rating by Sheryl Morton Saye
"Bobby and his team are so caring of me. They thoroughly explain the policy and immediately follow up on any questions. They have pulled me through with care in times of trouble."
We responded:
"Sheryl, Thank you so much for the review. Clients don't come any better and so grateful you are here with us. Bobby"
Profile photo of Trevor Bosworth

Trevor Bosworth

October 2, 2024

5  out of  5
rating by Trevor Bosworth
"You're a person here and not a number. Awesome service and great staff!"
Profile photo of Bobby Peterson

Bobby Peterson

September 16, 2024

1  out of  5
rating by Bobby Peterson
"I really used to like this office, I have been going to Bobby for over 20 years, his office staff didn't do their job after talking to them which cost me $130 dollar more for last month, when I contacted them the office lady told me it would take 2 to 3 days and after a week I called them back again to be told she wouldn't be in for another 15 minutes or so again I called back two days later and talked to Bobby which I was told by him his office lady wouldn't have told me 2 to 3 days, so after being called a liar I left his office and will never go back, so just a heads up if you ever call his office with a problem or complaint I would record the conversation so you have proof of what was said. Sorry it comes up as Bobby, my name is James Peterson and what do you know he was more worried about my name not being correct, but anyways the biggest problem is I had to call your office 3 times to get a response or have you guys do your job that your paid to do, you probably have so many clients that you feel like you dont need to take care of your clients like you used to, shame on you and your office personal for not caring like you used to."
We responded:
"James, I'm sorry you aren't willing to put your name on here. I'm sorry we couldn't satisfy your needs for you. We have consistently had the lowest cancellation rate in the industry and strive to make sure our clients are taken care of. There are very small number of clients that will never be happy especially if rules can't be budged. I wish you all the best of luck. I've had you for almost 20 years, so I don't think we are that bad and have worked hard to satisfy you."
Profile photo of Katt

Katt

August 11, 2024

5  out of  5
rating by Katt
"Very friendly. I explained my situation because I got screwed from E. He listened to me and heard me. He got me the best deal he could."
We responded:
"Katt, thank you for the review. We have we always exceed your expectations."
Profile photo of Sandra “Sandy Pond” Zirges

Sandra “Sandy Pond” Zirges

May 19, 2024

5  out of  5
rating by Sandra “Sandy Pond” Zirges
"Get our insurance here"
Profile photo of Karim Samji

Karim Samji

May 10, 2024

5  out of  5
rating by Karim Samji
"It sometimes takes a lot to satisfy a grumpy old buzzard like me. But, Bobby's staff, with exceptional technical expertise and diligence, succeeded. Their service is outstanding. Thank you!"